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      Cancellation & Refund Policy

🔄 Cancellation & Refund Policy

✅ 1. Digital Products & Services

Bugitrix primarily offers digital products and services, including but not limited to:

  • Online Courses

  • eBooks & PDFs

  • Cheat Sheets & Learning Resources

  • Tools & Premium Content

  • Subscription-based services

Since these are digital and instant-access products, no physical shipping is involved.

❌ 2. Cancellation Policy

Once a digital product, course, or resource is purchased and access is provided:

  • ❌ Cancellations are NOT allowed

  • ❌ Orders cannot be canceled after successful payment

  • ❌ Access once granted cannot be revoked for cancellation purposes

Users are advised to read all product details carefully before making a payment.

💸 3. Refund Policy

Refunds are generally NOT provided for digital products due to the nature of instant access.

However, a refund may be considered only under the following conditions:

✅ Duplicate payment

✅ Payment deducted but access not granted

✅ Technical errors from our side

✅ Incorrect product delivery

⚠️ What is NOT eligible for a refund:

  • Change of mind after purchase

  • Inability to use the product due to lack of technical knowledge

  • Violation of our Terms of Service

  • Misuse of content

⏱️ 4. Refund Processing Time

If a refund is approved:

  • It will be processed within 7–10 business days

  • Amount will be credited back to the original payment method

  • Processing time depends on your bank or payment provider

📩 5. How to Request a Refund?

To request a refund, you must contact us with the following details:

  • Full Name

  • Email ID used during purchase

  • Transaction ID

  • Product Name

  • Reason for refund

📧 Email: bugitrix@gmail.com

📌 Requests without valid proof or outside the eligible conditions will be rejected.

⚠️ 6. Fraud & Abuse Protection

If we detect any:

  • False refund claims

  • Policy abuse

  • Unauthorized chargebacks

We reserve the right to:

  • Block user access

  • Terminate services

  • Take legal action if required

🔐 7. Policy Updates

Bugitrix reserves the right to modify or update this policy at any time without prior notice.

All changes will be updated on this page.

Users are encouraged to review this policy regularly.

📍 8. Contact Information

For any cancellation or refund-related issues, contact us at:

📧 Email: info@bugitrix.com

📍 Location: India 🇮🇳